PRIVACY PROTOCOLS
DATA COLLECTION, USAGE, AND PROTECTION STANDARDS
1. Introduction
This Privacy Policy explains how TRAILASAUR LLC ("TRAILASAUR", "we", "us") collects, shares, and uses any information that relates to you when you use our website at trailasaur.com (the “Site”), engage with us on social media, or otherwise interact with us (your “Personal Data”). This Policy also explains the rights you have concerning the Personal Data that we process and how you can exercise these rights.
2. Principles
TRAILASAUR LLC manifests its commitment to privacy and data protection by embracing the following principles:
- We use Personal Data lawfully, fairly, and in a transparent manner.
- We collect no more Personal Data than necessary, and only for a legitimate purpose.
- We retain no more data than necessary or for a longer period than needed.
- We protect Personal Data with appropriate security measures.
3. Data We Collect
This policy applies only to information collected on the Site and in our services. We collect two types of information:
- Personal Data — information that identifies you personally and that you provide to us, such as your name, address, telephone number, email address, and sometimes your Internet Protocol (IP) address. We may collect this when you create an account, visit our Site, or complete a purchase.
- Non‑personal Data — technical or aggregated information that does not identify you personally. Examples include cookies, web beacons, and demographic information.
4. Usage Data
To improve your experience, we may collect information on how you navigate the Site, information about your connection, and the technical means you use to access our Site. This may include your IP address, browser type and version, the pages you visit, time and date of your visit, time spent on pages, unique device identifiers, and other diagnostic data.
5. Location Data
With your permission, we may use and store information about your location to improve and customize your experience. You can enable or disable location services via your device settings at any time.
6. Mobile App & Location Tracking
When you use the TRAILASAUR mobile application, we collect GPS and motion sensor data while you record rides. This data may be collected even when the app is in the background or your screen is off, for the purpose of accurately recording your ride, providing rewards, and powering features such as maps, insights, and safety.
We do not share your ride or location data with third parties for advertising purposes. Ride data is stored securely and used only to provide app functionality, rewards, and analytics to improve the TRAILASAUR service.
8. How We Use Data
TRAILASAUR LLC uses the collected data for various purposes, including to:
- Provide and maintain our services.
- Notify you about changes to policies and order details.
- Provide customer support.
- Gather analysis or valuable information to improve our Site and services.
- Monitor appropriate Site usage.
- Detect, prevent, and address technical issues.
- Provide you with news, special offers, and information about goods, services, and events similar to those you have purchased or inquired about, unless you opt out.
9. Data Storage, Transfers & Retention
Personal Data we collect is generally stored within the EU/EEA or the United States, but may also, when necessary, be transferred to and processed in other countries. Any such transfer will be carried out in compliance with applicable laws and without undermining your rights. Your information may be transferred to and maintained on computers located outside your jurisdiction where data protection laws may differ.
TRAILASAUR LLC will take reasonable steps to ensure your data is treated securely and in accordance with this Policy and that no transfer occurs without adequate safeguards. We will retain your information for as long as you are a TRAILASAUR customer and as required to meet legal obligations globally.
10. Data Access
Your Personal Data is available only to those who need it to accomplish the intended processing purpose. Where necessary, your Personal Data may be shared with suppliers and subcontractors (processors and sub‑processors) acting on our behalf and with independent third parties, including for identity verification and fraud prevention.
11. Data Security
We use commercially acceptable means to protect your Personal Data. However, no method of transmission over the Internet or electronic storage is 100% secure; we cannot guarantee absolute security.
12. Data Disclosure & Legal Requirements
Under certain circumstances, TRAILASAUR LLC may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities (e.g., a court or government agency). We may disclose Personal Data in good faith when necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of TRAILASAUR LLC.
- Prevent or investigate possible wrongdoing in connection with the Site or services.
- Protect the personal safety of users or the public.
- Protect against legal liability.
13. Your Data Protection Rights
Right to Access
You may request information about the Personal Data we hold about you at any time.
Right to Portability
Where we process your Personal Data, you have the right to get a copy transferred to you or another party, limited to the Personal Data you provided to us.
Right to Rectification
You may request correction of inaccurate Personal Data and completion of incomplete data.
Right to Erasure
You may request erasure of your Personal Data except in certain situations, including: ongoing customer service matters; open or partially shipped orders; unsettled debts; suspected or proven misuse of services within the last four years; debts sold to a third party; credit applications rejected within the last three months; or where bookkeeping laws require retention following a purchase.
Right to Object (Legitimate Interest)
You may object to processing based on TRAILASAUR’s legitimate interests. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests and rights or due to legal claims.
Right to Restriction
You may request restriction of processing under certain circumstances, such as while we verify accuracy after you contest data, while we assess an objection based on legitimate interests, where processing is unlawful and you oppose erasure, or when the data is needed by you for legal claims.
14. CCPA Privacy Information (California Residents)
This section supplements the details provided above and contains information required by the California Consumer Privacy Act (CCPA). Any terms defined in the CCPA have the same meaning here.
Collected Information
We may collect the following categories of personal information when you use our Site or services:
- Identifiers (e.g., name, address, unique identifier, email, phone, IP address, device/software IDs).
- Protected classifications (e.g., gender) if provided.
- Commercial information (e.g., records of products or services purchased, obtained, or considered).
- Internet/electronic activity (e.g., browsing history, search history, pages visited before our Site, session length, page views, click‑stream, locale preferences, mobile carrier, transaction timestamps, system configuration).
- Geolocation (where device settings permit).
- Audio recordings of customer service calls (as permitted by law).
- Professional/employment information if required and provided.
- Inferences drawn from the above regarding preferences, characteristics, behavior, and attitudes.
Personal Information Use
We use personal information for the business purposes described in How We Use Data. “Business purpose” includes use reasonably necessary and proportionate to achieve the operational purpose for which the information was collected.
Sharing Personal Information
We may disclose personal information to organizations for a business purpose under contracts that require the recipient to keep the information confidential and use it only to perform services for us. See Data Access above.
Your Rights Under CCPA
Right Against Discrimination. You have the right not to be discriminated against for exercising your CCPA rights.
Right to Know. You may request: the categories of personal information we collected; the categories of sources; the business/commercial purposes; the categories of third parties we shared information with; and the specific pieces of personal information we hold. You may also request a copy of the specific personal information collected in the prior 12 months.
Right to Delete. You may request deletion of personal information we collected about you, subject to exceptions.
Right to Opt‑Out of Selling. We do not sell your personal information.
15. Exercise Your Rights (Contact Us)
We take data protection seriously. To exercise your rights or submit a privacy request, contact us at info@trailasaur.com.