What is TRAILASAUR?
TRAILASAUR is an outdoor tracking app that turns treks into progression, track your session, earn XP + TrailBites, unlock artifacts, and redeem rewards over time.
What does TRAILASAUR actually do?
It records treks (bike, hike, run, ski, etc.), saves your history, and ties progression + rewards to real activity.
Is TRAILASAUR a Strava replacement?
No, it can live alongside your current setup. TRAILASAUR focuses on game-layer progression + rewards, and you can still keep your existing ecosystem.
Is TrailBites crypto?
No. TrailBites are an in-app reward currency (no wallets, no speculation). It’s meant to feel like points/progression, not finance.
How do I earn TrailBites?
By completing sessions recorded with TRAILASAUR. Distance, elevation, ride quality, and how complete your profile/gear setup is can affect rewards.
My session earned 0 TrailBites or says “suspicious.” Why?
Sometimes movement looks like a vehicle/lift or GPS corruption. Rewards may be reduced/blocked to keep things fair. Your session still saves, and if it happens on normal treks, contact support with the date/name.
What can I spend TrailBites on?
Discounts/perks in the TRAILASAUR Tavern (shop) plus occasional in-app artifact unlocks/bonuses as they roll out.
How do I apply TrailBites at checkout?
In the cart, use the TrailBites slider to apply part/all of your balance. You’ll see the updated total before payment.
What are Fossils, Relics, and Mystical items?
Artifacts in your Vault: Fossils = achievements, Relics = perks/discounts, Mystical items = temporary boosts. Each card explains unlock + usage.
Does it work offline?
Yes. Core tracking works without service. Sync happens when you’re back online.
Why is my trek not recording correctly?
Usually permissions. Make sure location is fully allowed (including background). If something looks wrong, send support the date, rough distance, and what seemed off.
How do I sign in or reset my password?
Use the email you registered with. Tap “Forgot Password” on login. If it still fails, message support with your account email.
How do I update my Trekker Profile, bikes, or gear?
Go to Settings → Trekker Profile, and Settings → Bikes / Your Cave (gear). More complete setup can boost rewards and helps keep a running “odometer” on equipment.
What is the Guide?
Your on-trek helper. Choose modes like pace targets, free-run guidance, or lap tools, and it gives simple “on pace/off pace” cues without spamming.
What is The Lab?
Experimental features. If it’s labeled “Lab,” you’re getting it early, expect improvements as data comes in.
What is an Expedition?
A guided mission layer you run alongside your trek. Pick a mode, set an optional goal, hit Record, and the Guide tracks progress.
What is Trail Mode?
Trail Mode links the Guide to a saved trek route and can show progress along the route plus optional pace guidance.
Why does it say “No saved treks found”?
Trail Mode only shows routes you’ve saved. Once you save a trek route, it will appear automatically.
Do I need cell service for Expeditions or Trail Mode?
Not for recording. Trail Mode may need a connection the first time you load a route, after that, you’re good.
How accurate is Trail Mode?
Built for real trail conditions, but GPS varies with trees/terrain/weather. Think “smart guide,” not a perfection test.
Endurance Mode vs Pro Mode, what’s the difference?
Endurance (default) is GPS-only and battery-efficient. Pro (experimental) captures high-speed sensors (50Hz) for things like airtime and creates larger files.
Why is Pro Mode processing slower?
It captures ~50x more data per second. Longer Pro sessions take longer to analyze; Pro is best for shorter sessions (often under ~2 hours).
Can I switch modes mid-trek?
No, the recording engine is set at start. To switch, stop and begin a new trek.
My elevation looks wrong, what’s happening?
Phone GPS/barometer can drift. Filtering helps, but weather/pressure shifts can still affect totals. If it’s way off, contact support.
How does the weather panel work?
It uses forecast data to generate activity-friendly summaries. It’s guidance, not a guarantee, always use judgment and local knowledge.
Why does TRAILASAUR need notifications?
Trek status, Guide updates, gear/service nudges, account/order messages. You can adjust notification types in Settings; some background features may break if everything is disabled.
Where is my order and how long does shipping take?
Settings → Order History shows status. Most items are made-to-order, so typical delivery is around ~2 weeks (varies by item/location).
Can I cancel/change an order?
If you need size/address changes, contact support ASAP, changes aren’t guaranteed once production/shipping begins. If something arrives wrong, support will help with next steps.
I paid for something and don’t see it. What now?
Close/reopen the app on a stable connection. If it’s still missing, contact support with platform (iOS/Android), what you bought, and approximate time.
What data do you store, and can I delete my account?
We store what’s needed to run the app (account, activity history, rewards, bike/gear info, and any optional connected services). In-app deletion permanently removes your account and related data, it can’t be undone.